Ram Jewellery

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Privacy policy

Privacy policy

Welcome to Ram Jewellery. We respect your privacy and are committed to protecting the information you share when visiting or making a purchase on ramjewellery.com . This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.

If you do not agree with this Policy, please do not use the Site.


1. Information We Collect

We collect information in two broad categories:

a) Personal Information (Personally Identifiable Information — PII)
When you interact with our Site or place an order, we may collect:

  • Name

  • Email address

  • Phone number

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders (including payment, shipping, and returns)

  • To communicate with you regarding your order status, questions, feedback, or customer support

  • To send promotional offers, newsletters, marketing materials (if you opt in)

  • To improve our products, services, and the Site’s user experience

  • To analyze usage, trends, and user behavior for optimization and analytics

  • To protect against fraud, unauthorized transactions, and enforce our Terms & Conditions

  • To comply with legal and regulatory obligations


3. Sharing & Disclosure of Information

We will not sell or rent your personal information to third parties. However, we may share your information in the following ways:

  • Service providers and vendors: such as payment processors, shipping and logistics, IT/hosting providers, email marketing services, customer support platforms

  • Compliance with laws: when required by court orders, regulatory authorities, or legal process

  • Protection of rights: to enforce our policies, protect the rights, property, or safety of Ram Jewellery, our users, or others

  • Business transfers: in the event of a merger, acquisition, or asset sale, your information may be transferred or assigned


4. Cookies, Tracking & Analytics

We use cookies and similar technologies (e.g. web beacons, pixel tags) to:

  • Enhance your browsing experience

  • Remember your preferences

  • Monitor and analyze usage and performance of the Site

  • Tailor marketing and advertising

You can control or disable cookies in your browser settings. However, disabling certain cookies may affect the functionality of the Site.


5. Data Security & Retention

We take reasonable technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure — we cannot guarantee absolute security.

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.


6. Your Rights & Choices

Depending on your jurisdiction, you may have the following rights:

  • To access, correct, update, or delete your personal information

  • To withdraw consent to marketing communications or opt out

  • To restrict or object to certain processing

  • To request a copy of your data in a portable format

  • To lodge a complaint with a supervisory authority

If you wish to exercise any of these rights, contact us using the contact details below.


7. Third-Party Links & External Sites

Our Site may contain links to third-party websites, plug-ins, or services not operated by us. We have no control over the privacy practices or content of those third parties and disclaim responsibility for them.


8. Children’s Privacy

Our Site is not intended for individuals under the age of 13 (or applicable age in your jurisdiction). We do not knowingly collect personal information from minors. If you believe that a minor has provided us personal data, please contact us, and we will delete it.


9. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with a new “Effective Date.” Your continued use of the Site after changes constitutes acceptance of those changes.


10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

  • Website: ramjewellery.com